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Standard Inspection 2006/07

Service Name Bridge End Nursery - Cathcart
Service Type Day Care of Children
Service Provider Bridge End Nursery Group Limited
Date(s) of Inspection(s) 14 August 2007
Period since most recent  Inspection Not applicable
Type of Inspection Unannounced
Care Commission Local office

Central West 4th Floor
1 Smithhills Street
Paisley
PA1 1 EB

Tel: 014I 843 4230
Fax: 0141 843 4289
Lo-call: 0845 600
8334

 

INTRODUCTION

The service was registered with the Care Commission on 1st April 2002. A maximum of 60 children aged from 0 - 5 years can be cared for. The service operates from 08:00 hours to 18:00 hours, Monday to Friday throughout the year.

The accommodation comprised of 3 main rooms, 1 quiet/sensory room, appropriate toilet facilities, kitchen, office, staff accommodation and outdoor areas.

The aims and objectives statement was reflective of good childcare practice.

 

BASIS OF REPORT

The service was registered with the Care Commission in April 2007. A maximum of 30 children aged from 2 – 5 years can be cared for. The service offers sessional and full day care between the times of 8am and 6pm Monday to Friday throughout the year.

The accommodation comprised of 1 main room, appropriate toilet facilities, kitchen, office, staff accommodation and an outdoor area.

The aims and objectives statement was reflective of good childcare practice.

This was the first inspection following registration.

Basis of Report
This report was written following an unannounced inspection which took place on 14 August 2007. The inspection was undertaken by one Care Commission Officer.

Before the Inspection

The Self-Evaluation Form
The service submitted a self-evaluation form as requested by the Care Commission.

Views of service users
Ten service user questionnaires were issued.

Regulation Support Assessment
This service was inspected after a Regulation Support Assessment (RSA) was carried out to determine the intensity of inspection necessary. The RSA is an assessment undertaken by the Care Commission Officer (CCO) which considers: complaints activity, changes in the provision of the service, nature of notifications made to the Care Commission by the service (such as absence of a manager) and action taken upon requirements. The CCO will also have considered how the service responded to situations and issues as part of the RSA.

This assessment resulted in this service receiving a low RSA score and so a low intensity inspection was required as a result. The inspection was then based upon the relevant inspection focus area and follow up on any recommendations and requirements from previous inspections, complaints or other regulatory activity.

This service was included in the sample of 25% of services with a low RSA score for which the inspection was also based on the focus areas Infection Control and Active Play.

During the inspection process

Staff at inspection
Discussion took place with the manager and staff.

Evidence
Other sources of evidence were:

  • Discussion with the children
  • Viewing policies and procedures including; Child Protection, risk
    assessments, health and safety and infection control
  • Observation of practice
  • Observation of the environment and equipment

Inspection Focus Areas and associated National Care Standards for 2007/08
The Care Commission Officer took all of the above into account and reported on whether the service was meeting the requirements associated with The Regulation of Care (Requirements as to Care Services) Regulations 2002 [SSI 2002 114] and the following National Care Standards for early education and childcare up to the age of 16:

  • Standard 2: A Safe Environment 2.1, 2.3, and 2.4
  • Standard 3: Health and well-being 3.1, 3.2, 3.3 and 3.5
  • Standard 5: Quality of Experience 5.1, 5.2 and 5.5
  • Standard 12: Confidence in Staff 12.2

In particular the inspection focused on the following areas:
active play, infection control and child protection.

Fire Safety Issues
The Fire (Scotland) Act 2005 introduced new regulatory arrangements in respect of fire safety, on 1 October 2006. In terms of those arrangements, responsibility for enforcing the statutory provisions in relation to fire safety now lies with the Fire and Rescue service for the area in which a care service is located. Accordingly, the Care Commission will no longer report on matters of fire safety as part of its regulatory function, but, where significant fire safety issues become apparent, will alert
the relevant Fire and Rescue service to their existence in order that it may act as it considers appropriate. Further advice on your responsibilities is available at www.infoscotland.com/firelaw

 

ACTION TAKEN ON REQUIREMENTS IN LAST INSPECTION REPORT

Not applicable.

 

COMMENT ON SELF-EVALUATION

The completed self evaluation document contained a number of the service’s strengths and areas for development. These were consistent with the Officer’s findings. Further details are contained under standard headings.

 

VIEWS OF SERVICE USERS

Through discussion and observation of children present during the inspection visit, they were happy and secure in the nursery. Older children were keen to discuss their experiences and spoke of their favourite activities.

 

VIEWS OF CARERS

Four completed service user questionnaires were returned to the Care Commission. All stated they were happy or very happy overall with the service being provided. One parent commented on communication and support provided. One parent was spoken with at the time of the inspection visit. He stated he was very happy with the nursery, staff and communication and stated staff knew his child well and that they kept him updated on his child’s progress. Further details are contained under standard headings.

 

National Care Standards

  National Care Standard Number 2: Early Education and Childcare up to the age of 16 - A Safe Environment
Strengths

Adequate space was available for active and energetic physical play including, an outdoor, enclosed soft surfaced area.

Appropriate measures were in place for the safety and wellbeing of children including, risk assessments and an ongoing evaluation of areas accessed.

No pets were kept in the nursery. A range of procedures including, risk assessments and hand hygiene were in place to ensure children were safe if coming into contact with animals. Guidance
was available to staff and parents.

Appropriate procedures were in place for nappy changing and the use of potties. Good practice was observed.

Toileting facilities were clean and in a good state of repair.

An infection control policy was in place and regularly reviewed by management and staff using current guidance. Infection control including, food hygiene was incorporated into staff inductions.

Procedures were in place to ensure a clean and healthy environment was provided to service users and staff including, a health and safety policy, cleaning and maintenance of areas and equipment and management of illness.

Parents/carers were provided with information about how a clean and healthy environment was maintained including, a health and safety policy.

Areas for development:

No staff had attended formal food hygiene training. The manager stated this was being sourced. In the interim, staff preparing food had received informal training from staff within the organisation,
who had attended certificated training and were following appropriate guidance and record keeping.

Plans were in place for further infection control training for staff.

 

  National Care Standard Number 3: Early Education and Childcare up to the age of 16 - Health and Wellbeing
Strengths

Staff planned a programme which provided children with daily opportunities for active and energetic play indoors and out. Parents and carers were provided with planning information and newsletters
and were encouraged to spend time in the nursery. The completed questionnaires supported this. Information to parents and carers encouraged them to provide appropriate clothing and footwear for
active and energetic play.

Management and staff had a clear understanding of their role and responsibility in protecting children from harm, abuse, bullying and neglect and implemented appropriate procedures in line with the service policy and current guidelines. Parents and carers were provided with copies of this. The completed questionnaires supported this. A wide range of child protection information was
available to staff and service users. Children were encouraged to express their feelings and experiences. All staff took part in regular Child Protection training.

Areas for development:

A varied menu was in place. However, some food was tinned/processed. Nutrition provision should be based on current best practice guidance for example The nutritional guidance for early years: food choice for children aged 1-5 in early education and childcare settings (see recommendation 1).

The outdoor area was not in use at the time of the inspection visit. Plans were in place to upgrade the area. Staff ensured children experienced indoor energetic play and local outings took place.

Staff were continuing to look at ways of promoting each child’s health, wellbeing and self esteem.

 

 

National Care Standard Number 5: Early Education and Childcare up to the age of 16 - Quality of Experience

Strengths

A key worker system was in place which assisted in providing continuity of care. Parents and carers who completed questionnaires spoke positively of staff, relationships and communication. Staff demonstrated an understanding of the ages and stages of development of the children in their care. Activities and resources including, active and energetic play were reflective of this. Interaction between staff and children present on the day of inspection was effective and provided children with challenge and opportunities to extend their learning and express their thoughts and feelings. Children were happy and relaxed and responded well to the praise and encouragement given.

Support was provided where necessary.

A range of activities and resources were provided daily to support active and energetic play and included, sensory experiential play. Staff confirmed that whilst activities were planned, they were also flexible due to the changing day to day influences and children’s interest.

Areas for development:

Plans were in place to develop the notice board to include planning information.

Due to the size of the nursery, not all resources are readily accessible to the children. Some resources can be borrowed from another nursery within the organisation. Consideration should be
given to cataloguing resources to assist children in selection and influencing the planning.

Management and staff had identified an area for development as acquiring additional storage for outdoor equipment, further staff training and developing observation skills.

 

 

National Care Standard Number 12: Early Education and Childcare up to the age of 16 - Confidence in Staff

Strengths

A system for Continual Professional Development was in place. A policy was in place to support this. Records of staff training were kept.

In discussion, staff stated they had good access to the training programme provided through the local authority and other training organisations.

Training records were maintained in a systematic way and recorded training included Fire Safety, First Aid and active and energetic play. Staff were qualified or working towards appropriate qualifications.

Staff had obtained copies of the Scottish Social Services Councils (SSSC) Codes of Practice. The implications and responsibilities outlined in this document had been discussed and documented at
team meetings. The manager was registered with the SSSC; other staff had made application to register.

Areas for development:

Not all staff had taken part in Birth to Three training, including the keyworker responsible for children aged 2 to 3 years. The manager confirmed training was planned.

The manager identified areas for development as being further staff training and keeping updated with requirements of the SSSC.

 

ENFORCEMENT

There has been no enforcement action against this service since registration.

 

OTHER INFORMATION

No other information.

 

REQUIREMENTS

No requirements were made at this time.

 

RECOMMENDATIONS

1) Nutrition provision should be based on current best practice guidance.

NCS Early Education and Childcare up to the age of 16: Standard 3.3 Health and Wellbeing.

 

Margaret Menzies
Care Commission Officer


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