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Standard Inspection 2006/07

Service Name Bridge End Nursery - Shawlands
Service Type Day Care of Children
Service Provider Bridge End Nursery Group Limited
Date(s) of Inspection(s) 12 September 2007
Period since most recent  Inspection Not applicable
Type of Inspection Unannounced
Care Commission Local office

Central West 4th Floor
1 Smithhills Street
Paisley PA1 1 EB

Tel: 014I 843 4230
Fax: 0141 843 4289
Lo-call: 0845 600 8334

 

INTRODUCTION

The service was registered with the Care Commission in November 2006. A maximum of 12 children aged from 0 – 2 years can be cared for. The service offers sessional and full day care between the times of 8am and 5:45pm Monday to Friday throughout the year.

The accommodation comprised of 2 main rooms, appropriate toilet facilities, kitchen, office and staff accommodation.

The aims and objectives statement was reflective of good childcare practice.

This was the first inspection following registration.

 

BASIS OF REPORT

This report was written following an unannounced inspection which took place on 12 September 2007. The inspection was undertaken by one Care Commission Officer.

Before the Inspection

The Self-Evaluation Form
The service failed to submit a self-evaluation form as requested by the Care Commission.

Views of service users
Ten service user questionnaires were issued.

Regulation Support Assessment
This service was inspected after a Regulation Support Assessment (RSA) was carried out to determine the intensity of inspection necessary. The RSA is an assessment undertaken by the Care Commission Officer (CCO) which considers: complaints activity, changes in the provision of the service, nature of notifications made to the Care Commission by the service (such as absence of a manager) and action taken upon requirements. The CCO will also have considered how the service responded to situations and issues as part of the RSA.

This assessment resulted in this service receiving a low RSA score and so a low intensity inspection was required as a result. The inspection was then based upon the relevant inspection focus area and follow up on any recommendations and requirements from previous inspections, complaints or other regulatory activity.

This service was included in the sample of 25% of services with a low RSA score for which the inspection was also based on the focus areas Infection Control and Active Play.

During the inspection process

Staff at inspection
Discussion took place with the service manager, the manager and staff.

Evidence
Other sources of evidence were:

  • Discussion with the children
  • Viewing policies and procedures including; Child Protection, risk assessments, health and safety and infection control
  • Observation of practice
  • Observation of the environment and equipment

Inspection Focus Areas and associated National Care Standards for 2007/08
The Care Commission Officer took all of the above into account and reported on whether the service was meeting the requirements associated with The Regulation of Care (Requirements as to Care Services) Regulations 2002 [SSI 2002 114] and the following National Care Standards for early education and childcare up to the age of 16:

  • Standard 2: A Safe Environment 2.1, 2.3, and 2.4
  • Standard 3: Health and well-being 3.1, 3.2, and 3.5
  • Standard 5: Quality of Experience 5.1, 5.2 and 5.5
  • Standard 12: Confidence in Staff 12.2

In particular the inspection focused on the following areas:
active play, infection control and child protection.

Fire Safety Issues
The Fire (Scotland) Act 2005 introduced new regulatory arrangements in respect of fire safety, on 1 October 2006. In terms of those arrangements, responsibility for enforcing the statutory provisions in relation to fire safety now lies with the Fire and Rescue service for the area in which a care service is located. Accordingly, the Care Commission will no longer report on matters of fire safety as part of its regulatory function, but, where significant fire safety issues become apparent, will alert
the relevant Fire and Rescue service to their existence in order that it may act as it considers appropriate. Further advice on your responsibilities is available at www.infoscotland.com/firelaw

 

ACTION TAKEN ON REQUIREMENTS IN LAST INSPECTION REPORT

Not applicable.

 

COMMENT ON SELF-EVALUATION

The manager stated the self evaluation document was not completed prior to the inspection as the service was new and management and staff were in the process of setting priorities for development. These were discussed at the time of the inspection visit. She agreed to complete it and forward it to the Care Commission. Further details are contained under standard headings.

 

VIEWS OF SERVICE USERS

Through discussion and observation of children present during the inspection visit, they were happy and secure in the nursery.

 

VIEWS OF CARERS

No completed service user questionnaires were returned to the Care Commission. The manager stated this was due to all parents/carers being new to the service. She further stated that feedback from them to date had been very positive. One parent who was settling a chid in the nursery was spoken with on the day of inspection. She stated she was happy with her experiences and had been provided with information on the service.

 

National Care Standards

  National Care Standard Number 2: Early Education and Childcare up to the age of 16 - A Safe Environment
Strengths

Adequate space was available for active and energetic physical play.
Appropriate measures were in place for the safety and wellbeing of children including, risk assessments and an ongoing evaluation of areas accessed.

No pets were kept in the nursery. A range of procedures including, risk assessments and hand hygiene were in place to ensure children were safe if coming into contact with animals. Guidance
was available to staff and parents.

Appropriate procedures were in place for nappy changing and the use of potties. Good practice was observed.

Toileting facilities were clean and in a good state of repair.

An infection control policy was in place and regularly reviewed by management and staff using current guidance. Infection control including, food hygiene was incorporated into staff inductions.

Procedures were in place to ensure a clean and healthy environment was provided to service users and staff including, a health and safety policy, cleaning and maintenance of areas and equipment and management of illness.

Parents/carers were provided with information about how a clean and healthy environment was maintained including, a health and safety policy.

Areas for development:

Plans were in place for further staff training in infection control and food hygiene.

 

  National Care Standard Number 3: Early Education and Childcare up to the age of 16 - Health and Wellbeing
Strengths

Staff planned a programme which provided children with daily opportunities for active and energetic play indoors and out. Parents and carers were provided with information on the child’s experiences and were encouraged to spend time in the nursery. Information to parents and carers encouraged them to provide appropriate clothing and footwear for active and energetic play.

Management and staff had a clear understanding of their role and responsibility in protecting children from harm, abuse, bullying and neglect and implemented appropriate procedures in line with the service policy and current guidelines. Parents and carers were provided with copies of this. A wide range of child protection information was available to staff and service users. Children were
encouraged to express their feelings and experiences. All staff took part in regular Child Protection training.

Areas for development:

The outdoor area was not in use at the time of the inspection visit. Plans were in place to upgrade the area. Staff ensured children experienced indoor active and energetic play and local outings took
place.

 

 

National Care Standard Number 5: Early Education and Childcare up to the age of 16 - Quality of Experience

Strengths

Staff made good use of information provided by parents to assist in providing continuity of care. Staff demonstrated an understanding of the ages and stages of development of the children in their
care. Activities and resources including, active and energetic play were reflective of this. Interaction between staff and children present on the day of inspection was very effective and provided children
with challenge and opportunities to extend their learning and express their thoughts and feelings. Children were happy and relaxed and responded well to the praise and encouragement given.
Support was provided where necessary.

A range of activities and resources were provided daily to support active and energetic play and included, sensory experiential play. Staff confirmed that whilst activities were planned, they were
also flexible due to the changing day to day influences and children’s interest.

Areas for development:

As all children and parents/carers were new to the service, staff were using this time to get to know them and build relationships. They stated a key worker system and formal planning process, in line with Birth to Three will then be implemented. Plans were in place to develop the notice board to include planning information.

 

 

National Care Standard Number 12: Early Education and Childcare up to the age of 16 - Confidence in Staff

Strengths

A system for Continual Professional Development was in place. A policy was in place to support this. Records of staff training were kept.

In discussion, staff stated they had good access to the training programme provided through the local authority and other training organisations.

Training records were maintained in a systematic way and recorded training included Fire Safety, First Aid and active and energetic play. Staff were qualified or working towards appropriate qualifications.

Staff had obtained copies of the Scottish Social Services Councils (SSSC) Codes of Practice. The implications and responsibilities outlined in this document had been discussed and documented at
team meetings. The manager and some staff were registered with the SSSC; other staff had made application to register.

Areas for development:

Not all staff had taken part in Birth to Three training. The manager confirmed training was planned.

Identified areas for development were further staff training and keeping updated with requirements of the SSSC.

 

ENFORCEMENT

There has been no enforcement action against this service since registration.

 

OTHER INFORMATION

No other information.

 

REQUIREMENTS

No requirements were made at this time.

 

RECOMMENDATIONS

No recommendations were made at this time.

 

Margaret Menzies
Care Commission Officer


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Bridge End Nursery Shawlands | 39 Shawhill Road, Shawlands, G41
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